Scaling Fleet Intelligence Across Europe with Seamless Connectivity
Customer Overview
Eteria SRLS specialises in fleet management, GPS tracking, and smart mobility solutions. With over a decade of experience and more than 950 client companies served, across industries such as logistics, healthcare, passenger transport, and corporate fleet management.
Its flagship platform integrates IoT, artificial intelligence, and cloud technologies to provide real- time vehicle monitoring, route optimisation, and logistics coordination. The company offers a comprehensive solution that includes GPS hardware, SIM connectivity, a web platform, mobile applications, and value- added services such as dashcams and vehicle diagnostics.
Eteria's mission is to help businesses improve operational efficiency, reduce costs, and gain full visibility over their fleet operations.
The Challenge
As Eteria expanded its fleet management services across Europe, it faced a critical challenge: ensuring seamless and reliable connectivity for vehicles operating across multiple countries.
Traditional single-carrier SIM solutions created significant limitations, including:
- Coverage gaps when vehicles crossed borders
- Inconsistent connectivity across different national networks
- Increased complexity from managing multiple telecom providers
- Risk of service interruptions impacting real- time fleet visibility
For Eteria's customers - many of whom operate international transport fleets - continuous, real- time tracking is essential. Any disruption in connectivity directly affects operational efficiency, customer satisfaction, and safety.
To support its growth and deliver a truly pan-European solution, Eteria needed a connectivity partner capable of:
- Providing multi- operator coverage across all European countries
- Ensuring high reliability and low latency for real- time GPS tracking
- Offering centralised SIM management and visibility tools
- Delivering cost- effective and scalable connectivity
The Solution
Eteria partnered with KORE to deploy eSIM, a multinetwork SIM, designed specifically for pan- European connectivity.
This solution enabled Eteria to:
- Automatically connect to the best available network in each country through multi- operator roaming
- Maintain continuous, uninterrupted data transmission across borders
- Simplify operations with a single SIM solution instead of managing multiple carriers
Key components of the solution included:
- KORE eSIM in multiple formats (2FF/3FF/4FF) supporting flexible device integration
- Pooled EU data plans, ideal for consistent, lowbandwidth GPS tracking
- ConnectivityPro management platform, providing centralised control over SIM usage, performance, and diagnostics
This approach aligned perfectly with Eteria's platform, which relies on constant, real-time data to deliver:
- Live vehicle tracking (accurate within 2- 5 metres)
- Route optimisation and fuel efficiency improvements
- Driver behaviour monitoring and analytics
- Automated alerts and reporting
By integrating KORE's connectivity into its platform, Eteria was able to deliver a seamless, scalable, and fully connected fleet management solution across Europe.
Results
The partnership with KORE delivered measurable improvements across performance, cost, and scalability:
Operational Performance
- Service uptime increased from 97.12% to 99.05%
- Zero signal loss incidents achieved after deployment
- Reliable, uninterrupted tracking across all operating regions
Geographic Expansion
- Coverage expanded from 5 to 11 European countries
- Enabled entry into new markets, including the UK and Sweden
- Delivered a truly pan- European fleet tracking capability
Cost Efficiency & ROI
- 15% reduction in connectivity costs compared to the previous provider
- Predictable pricing through pooled data plans improved cost control
- Improved ROI across Eteria's GPS tracking services
Scalability & Growth
- Successfully scaled to 900 active SIMs without infrastructure changes
- Flexible platform supports continued expansion across fleets of all sizes
"Our partnership with KORE has been instrumental in delivering reliable, large- scale fleet connectivity for customers like Socogas. With over 250 vehicles in operation, Socogas depends on consistent, real- time visibility - and KORE's connectivity ensures uninterrupted tracking, accurate route data, and full service continuity across their entire fleet. Together, we're able to provide the level of reliability and performance that demanding, nationwide operations require."
Conclusion
By partnering with KORE, Eteria transformed its ability to deliver reliable, scalable, and cost- effective fleet connectivity across Europe. The combination of advanced telematics and resilient multi- operator connectivity has positioned Eteria as a trusted partner for international fleet management - enabling its customers to operate more efficiently, expand confidently, and maintain full control over their operations.
